Close an opportunity as won or lost
Record the outcome of a deal, and why you lost when you did, so your win rate and history stay accurate.
- Open the opportunity.
- Select Mark won, or Mark lost.
- If it was lost, say why, for example price, then select Confirm lost.
Won and lost deals leave the board but stay on the company, and count towards your win rate in Intelligence. An accepted quote can also move the opportunity to Won, when your quote settings say so.