Rolling out
Support, on the same customer record.
Support is the EVORIV Business App for helping customers after the sale: their questions, requests and problems, handled on the same companies, contacts and history your sales team already uses.
Support is rolling out during Early Access, workspace by workspace. Once it is released to your workspace, you turn it on when you are ready.
The work Support is for.
For teams that answer customer questions, handle requests and solve problems, and want that work next to everything else they know about the customer.
- Arrives set up with sensible defaults; connect the inbox customers already use
- Tickets next to the customer's company, contacts, deals and history
- Queue, assignment and Support automations
- Surveys and feedback requests, with answers shown on the customer as Customer Signals
Everything listed here exists in the product. It reaches your workspace as Support rolls out during Early Access.
Not another tool to connect.
Support is not a separate product. It is built on the same platform as Sales, so it starts from what is already there.
- The same companies and contacts as Sales
- Tasks and follow-ups in the same My Work
- The same automations and approvals
- The same roles and permissions
Want Support in your workspace?
Start with Sales today. Tell us how your team handles customer questions, and see Support at work in the demo.